All of our payment methods listed below are absolutely secure.
Chalona is certified as a "Trusted Shop".
This certification obliges Chalona to meet the highest requirements in terms of data and delivery security.
Compliance with the criteria recommended by consumer advocates is comprehensively checked during this certification process.
You will receive an order confirmation by email for all payment methods.
If you pay by PayPal, by credit card, by instant transfer or in advance, you will also receive the invoice immediately by email. The invoice amount is debited immediately for all payment methods (except for prepayment by bank transfer and purchase on account).
Please note that some payment methods are only available after a positive credit check.

There is no minimum order value at Chalona.


Your payment options:

Purchase on invoice
Upon dispatch you will receive a dispatch confirmation by email.
You will receive the invoice in a separate email.
The invoice is not in your package.
You only pay for the goods after you have received the delivery and therefore only pay for what you want to keep.

Prepayment by bank transfer
Following your order, you will receive our bank details, the order number and a special purpose in the order confirmation.
You transfer the invoice amount to us and as soon as we have received the transfer, you will receive your delivery immediately.

After selecting the PayPal payment method, you will be redirected to the PayPal page.
If you already have a PayPal account, you can log in there with your user data and confirm the payment.
If you don't have a PayPal account yet, you can open one and then confirm the payment.
Your order will only be paid for and sent to us after confirmation.

Instant bank transfer
You enter your online banking data during the ordering process and allow Chalona to direct debit via instant transfer.

Credit card
You enter your credit card details (credit card number and verification number) during the ordering process and the invoice amount will be charged to your credit card at the time the order has been accepted by us.

Direct debit
You enter your account details during the ordering process and thereby give Chalona permission to collect the invoice amount from your account.

Please note: credits from returns will always be credited back to the payment method you selected for your order.

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